Shipping policy
Shipping Policy – Pashet
At Pashet, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the terms related to order processing, shipping timelines, and delivery.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may take slightly longer.
Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout.
- We may offer free shipping on selected products, promotional offers, or above a certain order value.
Delivery Timeline
- Estimated delivery time is 3–7 business days, depending on your location.
- Metro cities may receive orders faster, while remote areas may take additional time.
- Delivery timelines are estimates and may vary due to external factors.
Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can track your order status using the provided tracking details.
Delivery Delays
- While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Logistics or courier issues
- High demand or unforeseen circumstances
- Pashet is not responsible for delays caused by courier partners.
Incorrect Address
- Please ensure that your shipping address is accurate at the time of placing the order.
- Pashet will not be responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Undelivered Orders
- If an order is returned due to failed delivery attempts or incorrect address, we may:
- Re-ship the order (additional shipping charges may apply), or
- Process a refund after deducting shipping and handling charges
Damaged or Open Package
- If you receive a package that is damaged or appears tampered with, please do not accept it.
- Contact us immediately for assistance.
Contact Us
For any shipping-related queries, please contact us:
- Email: coustomersupport@pashet.in
- WhatsApp: +91 9928999707